Documentation Specialist — Texas, United States

Documentation SpecialistLocation: United States

Job Type: Full-Time

Work Arrangement: Remote / Hybrid

Experience Level: Entry-Level / Associate

Job OverviewWe are seeking a detail-oriented and organized Documentation Specialist to support the preparation, maintenance, organization, and distribution of business and technical documentation. The ideal candidate will have strong written communication skills, excellent attention to detail, and the ability to ensure information is clear, accurate, consistent, and properly organized.

This position is a strong opportunity for an early-career professional interested in documentation, content management, administrative support, and information organization.

Key Responsibilities• Create, format, edit, and maintain business and technical documents.

• Review documentation for accuracy, consistency, completeness, grammar, and formatting.

• Organize and maintain digital documents, templates, files, and document repositories.

• Update existing documentation based on business, process, or system changes.

• Coordinate document reviews and revisions with internal teams and subject-matter experts.

• Track document versions, revisions, approvals, and publication status.

• Ensure documents follow established formatting, naming, and documentation standards.

• Convert, upload, distribute, and archive documents using approved systems.

• Assist with creating standard operating procedures, process guides, user guides, and internal reference materials.

• Research and gather information from internal sources to support documentation projects.

• Maintain documentation databases, indexes, and tracking logs.

• Identify missing, outdated, or inconsistent information and coordinate updates.

• Support document-control and records-management activities.

• Prepare reports and summaries related to documentation activities.

• Respond to routine requests for documents and information.

• Collaborate with Operations, IT, Product, Compliance, and other departments.

• Perform other documentation and administrative duties as assigned.

Qualifications• High school diploma or equivalent required.

• Associate or bachelor's degree in Communications, English, Business Administration, Information Management, Technical Writing, or a related field is preferred.

• 0–3 years of experience in documentation, technical writing, administration, records management, or a related field.

• Excellent written and verbal communication skills.

• Strong editing, proofreading, and formatting abilities.

• Exceptional attention to detail and accuracy.

• Strong organizational and time-management skills.

• Proficiency with Microsoft Office or Google Workspace.

• Comfortable working with digital documents, spreadsheets, and online collaboration tools.

• Ability to understand information from different sources and organize it clearly.

• Ability to manage multiple documentation tasks and deadlines.

• Ability to work independently and collaboratively.

• Must be authorized to work in the United States.

Preferred Qualifications• Experience creating standard operating procedures, process documentation, or user guides.

• Familiarity with Microsoft SharePoint, Confluence, Google Drive, or similar document-management platforms.

• Experience with document-control or content-management systems.

• Familiarity with version control and document-revision processes.

• Basic knowledge of Markdown, HTML, or other documentation formats is a plus.

• Experience working with technical, operational, or compliance documentation.

• Familiarity with project-management tools such as Jira, Asana, or similar platforms.