DZAKywZa7D - Content Management — Philadelphia, PA

Job Description

Content Strategist

Must Have Technical/Functional Skills

• Knowledge management experience with an understanding of responsive design

• Understanding of Information Architecture on web and mobile experiences

• Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence

• UX writing experience and exceptional attention to detail and proofreading skills

• Bachelor’s degree

• Portfolio that demonstrates a range of digital experiences and UX writing

• Good to have background or strong interest in banking or financial operations

Roles & Responsibilities

• Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels

• Understand customer goals, business requirements, technical constraints, and be able to work in hyper manual systems

• Create content that upholds the organization’s tone of voice

• Simplify the customer experience through succinct and thoughtful microcopy

• Deliver legal and ADA compliant copy decks based on established style guides

• Support, develop and participate in presentations to internal stakeholders

• Manage multiple deadlines on numerous concurrent jobs

Education

Bachelor’s degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.

• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

• Family Support: Maternal & Parental Leaves.

• Insurance Options: Auto & Home Insurance, Identity Theft Protection.

• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

• Time Off: Vacation, Time Off, Sick Leave & Holidays.

• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $90000 - 110000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE