ServiceNow Developer/Architect — Warren, NJ

#W2 Role

Job Title- ServiceNow Developer/Architect Location — Warren, NJ, with three days onsite per week Local requirement — Candidates must already live within commuting distance of Warren, NJ Work authorization — Open to all work authorization types Role Overview Everest Insurance is seeking a hands-on Senior ServiceNow Developer / Architect with deep experience in 9T gMrPPPc Management (HPEb) and bJ 2vBud7XaHJ Management (XQsm). You will help lead the design, implementation, and enhancement of the enterprise ServiceNow platform, with a focus on CMDB, Discovery, Service Mapping, and Event Management. You will partner with infrastructure, security, and service desk teams to connect HPEb workflows with automated fr operations. Responsibilities

• Design, build, and deploy ServiceNow solutions using Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, and Workflow Editor.

• Configure and maintain XQsm capabilities, including Discovery, Service Mapping, Event Management, and Operational Intelligence.

• Improve CMDB data quality, resolve duplicate configuration items, and align data and relationships with CSDM 4.0.

• Build and maintain bidirectional integrations using Integration Hub, REST and SOAP APIs, and MID Servers. Integrated tools may include SolarWinds, Splunk, Datadog, Jira, Azure DevOps, and PagerDuty.

• Develop automated remediation workflows using Flow Designer and Integration Hub spokes to reduce mean time to resolution.

• Manage update sets, application scope, and instance upgrades across DEV, TEST, and PROD in line with change management practices.

• Translate enterprise requirements into technical designs and lead design discussions with engineering teams and business stakeholders.

Required Qualifications

• 7+ years of hands-on software development experience, including 5+ years of ServiceNow development.

• Hands-on experience implementing and enhancing both ServiceNow HPEb and XQsm.

• Strong experience with Discovery patterns, Service Mapping rules, Event Management alert binding, and CMDB health metrics.

• Advanced proficiency in JavaScript (ES6+), ServiceNow Glide APIs, HTML, CSS, AngularJS, XML, and JSON.

• Strong understanding of relational databases, SQL, and cM64 v3 or v4 practices.

Preferred Qualifications

• Experience migrating legacy systems to ServiceNow HPEb or XQsm.

• Experience with cloud discovery across AWS, Microsoft Azure, and Google Cloud.

• Experience mapping containerized applications running on Docker or Kubernetes.

• Familiarity with Agile and Scrum practices.