PMO / Scrum Master :: Atlanta, GA or Dallas, TX :: Fulltime

Application migration experience is mandatory, with experience supporting and coordinating application migration programs.

Role Summary

We are looking for an experienced PMO / Scrum Master to support a large-scale migration program. The candidate will be responsible for Agile/Scrum coordination, project governance, operational tracking, executive reporting, data analysis, process management, and stakeholder communication.

The ideal candidate should be hands-on with Jira and Excel, comfortable working with large datasets and multiple project teams, and capable of independently driving follow-ups, escalations, reporting, and closure of critical program actions.

Key Responsibilities

• Scrum Master & Agile Delivery Management

• Facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.

• Track sprint progress, deliverables, dependencies, blockers, risks, and action items.

• Work closely with project managers, technical teams, product owners, and business stakeholders to ensure timely completion of commitments.

• Proactively identify delivery impediments and coordinate with relevant stakeholders for resolution.

• Maintain strong governance around sprint commitments and pending actions.

• Support multiple workstreams and ensure appropriate visibility of delivery status.

• Jira Management & Reporting

• Strong hands-on experience with Jira for project and Agile delivery tracking.

• Create and maintain Jira dashboards, filters, and JQL queries.

• Extract Jira data for reporting, analysis, and management reviews.

• Monitor epics, stories, tasks, defects, dependencies, and blockers.

• Develop customized Jira views and dashboards based on program and leadership requirements.

• Ensure Jira information is updated, accurate, and aligned with project reporting.

• Excel & Data Analysis

• Strong working knowledge of Microsoft Excel for data analysis, validation, reconciliation, and reporting.

• Ability to work with multiple data sources and identify discrepancies or missing information.

• Hands-on experience with functions such as XLOOKUP/VLOOKUP, PivotTables, IF/IFS, SUMIFS/COUNTIFS, conditional formatting, sorting/filtering, and data validation.

• Consolidate project information from multiple teams into management-level reports.

• Perform data quality checks before publishing reports to stakeholders.

• Executive & Custom Reporting

• Prepare custom reports, dashboards, trackers, and executive-level summaries.

• Handle ad hoc reporting and data requests from program leadership and executives.

• Convert detailed project information into concise management insights.

• Track program-level status, key risks, dependencies, issues, actions, and milestones.

• Ensure reports are accurate, consistent, and ready for leadership discussions.

• PMO Governance & Operations

• Manage day-to-day PMO operations and governance activities across project workstreams.

• Maintain project trackers, action logs, risk/issue logs, dependency trackers, and governance reports.

• Follow up with respective owners to ensure timely closure of open items.

• Monitor deadlines and proactively flag potential delays.

• Coordinate across multiple teams to collect and validate status updates.

• Drive process adherence and improve reporting/governance discipline.

• Support recurring reviews and program governance forums.

• Follow-up & Escalation Management

• Continuously track pending actions and commitments.

• Follow up assertively with action owners and stakeholders.

• Identify items requiring management attention and escalate them through appropriate channels.

• Ensure critical issues, risks, and dependencies do not remain unattended.

• Maintain clear ownership and closure tracking for open actions.

• Stakeholder Management & Communication

• Demonstrate strong and assertive communication skills while working with multiple teams and senior stakeholders.

• Coordinate effectively with technical, business, delivery, and leadership stakeholders.

• Drive meetings with clear agendas, action items, owners, and follow-ups.

• Communicate risks, delays, dependencies, and escalations clearly and professionally.

• Be comfortable challenging incomplete or inconsistent information and driving stakeholders toward closure.

Mandatory Skills

• Strong PMO / project governance experience.

• Scrum Master experience with practical knowledge of Agile delivery.

• Excellent hands-on experience with Jira.

• Strong expertise in JQL, Jira dashboards, filters, and customized reporting.

• Advanced Microsoft Excel skills for analysis, reconciliation, validation, and reporting.

• Experience preparing custom and executive-level reports.

• Strong operational and process management capability.

• Proven ability to drive follow-ups and escalations.

• Excellent verbal and written communication.

• Strong stakeholder management and coordination skills.

• Ability to independently manage multiple workstreams, priorities, and ad hoc requests.