Senior Scrum Master — United States

**Senior Scrum Master: Job Description**

**Role Summary**

Leads Agile delivery for one or more teams, coaches teams and leadership on Scrum practices, and removes obstacles so teams ship value predictably.

**Key Responsibilities**

- Facilitate Scrum events: sprint planning, daily stand-ups, reviews, retrospectives, and backlog refinement

- Coach the Product Owner on backlog management, prioritization, and writing clear user stories

- Remove impediments and escalate cross-team or organizational blockers

- Track and report metrics (velocity, burndown, cycle time, predictability) and drive improvement

- Mentor junior Scrum Masters and uplift Agile maturity across teams

- Coordinate dependencies across teams (SAFe, LeSS, or Scrum of Scrums)

- Foster a culture of transparency, collaboration, and continuous improvement

- Partner with stakeholders and leadership on roadmaps, risks, and release planning

- Resolve conflicts and build high-trust, self-organizing teams

**Required Qualifications**

- 6+ years in software delivery, with 4+ years as a Scrum Master

- Strong knowledge of Scrum, Kanban, and scaled frameworks (SAFe preferred)

- Proven coaching and facilitation skills

- Hands-on experience with Jira, Confluence, or Azure DevOps

- Excellent communication and stakeholder management

**Preferred**

- CSM, PSM II, SAFe SPC/RTE, or ICP-ACC certification

- Experience in a distributed or multi-team environment

- Familiarity with DevOps, CI/CD, and metrics-driven delivery

- Background in a technical or business analysis role

**Success Measures**

- Improved team velocity and predictability

- Higher team engagement and retention

- Faster resolution of impediments

- Measurable Agile maturity growth