Data Analyst — United States

About The Company

Presbyterian Children's Homes and Services (PCHAS) is a faith-based organization dedicated to creating a world where every child is safe, every family is strong, and hope outshines hardship. PCHAS helps children heal from trauma, build healthy relationships, succeed in education, and discover opportunities for the future. Its family-centered approach recognizes that supporting children also means helping them understand and address the relationships and circumstances that shape their lives.

PCHAS operates 12 programs across 34 locations and serves nearly 4,500 children and families each year. Through services that help children find permanent homes and support adults in building self-sufficiency, the organization follows “The PCHAS Way”: a commitment to strength-focused, family-centered, and goal-driven care. Its work is guided by Christ’s love and an emphasis on meeting people with dignity, compassion, and understanding.

About The Role

PCHAS is seeking a skilled application development and reporting professional to help enhance its internally developed client management system, CSWIS. In this full-time, exempt role, you will work with agency leadership, program teams, and Information Systems to develop useful application features, interactive dashboards, reporting solutions, and analytics tools.

Your work will help strengthen decision-making, operational effectiveness, client outcomes, and the user experience. You will also provide technical escalation and backup support to external client support and Information Systems Support teams when staffing needs require it. The position is primarily office-based, with most work completed at a desk using a computer, phone, and teleconferencing equipment.

Qualifications

A bachelor’s degree in Computer Science, Information Systems, Data Analytics, Software Development, or a related field is preferred; equivalent experience may be considered. Candidates should have at least five years of experience developing and supporting database-driven web applications, as well as at least three years designing reports, dashboards, or business intelligence solutions.

Qualified applicants bring strong analytical and problem-solving skills, a sound understanding of reporting methods and KPI development, and excellent organization and project management abilities. You should be able to manage competing priorities, meet deadlines, work independently, and collaborate across teams. Clear communication is essential, including the ability to explain technical concepts to non-technical audiences.

Technical experience should include •••••••• (C#), SQL Server and T-SQL, HTML, CSS, JavaScript, MS Access, responsive web design, data modeling, and business intelligence reporting. Applicants should be comfortable learning and keeping current with evolving web development, reporting, and data analytics technologies.

Responsibilities

Develop, maintain, and enhance CSWIS forms, workflows, application features, and user-facing functionality. Design and implement interactive dashboards, analytics tools, and reporting solutions that support operational and strategic decisions. Work with stakeholders to clarify business requirements and turn organizational needs into practical, reliable technical solutions.

Create and optimize SQL queries, views, stored procedures, and datasets for application functionality and reporting. Design and maintain responsive interfaces and layouts that improve usability across device types. Serve as a Tier 3 escalation and backup resource for external client support and Information Systems Support teams, helping troubleshoot application issues and respond to urgent agency or client requests. Perform other duties as assigned.

Benefits

PCHAS offers competitive salaries, flexible work schedules, paid time off, paid holidays, and medical, dental, and vision insurance options. Employees may also access voluntary life insurance options and a generous retirement plan. After one year of service and 1,000 hours worked, the agency matches employee contributions at 200%, up to 3%.

Equal Opportunity

PCHAS is committed to serving children, young adults, and families with dignity and compassion. Employment is subject to applicable pre-employment requirements, including a valid driver’s license and acceptable driving record, background and registry screenings, fingerprint review when requested, a drug screen, and a physical examination confirming no evidence of communicable disease. Candidates should be willing to support the organization’s faith-based mission and Christ-centered approach to care.