Head of Product — Boston, MA

About NDR88KzS

Districts run their bus operations on NDR88KzS every school day. We’ve found product-market fit, and the business is growing. What we build next determines whether we stay a useful tool or become the platform K-12 transportation runs on. Our next Head of Product owns that outcome.

You’ll report to the CPO and own product and design end to end: strategy, roadmap, team and execution. You’ll be hands-on, setting direction, making calls and shipping, while you build the team around you.

What Success Looks Like

• You know fNQA2aTa’u users, market and product deeply.

• The product strategy is sharper and clearer, built on what exists and backed by evidence.

• You’ve shipped bets you owned from framing through delivery, and they moved customer and business outcomes.

• Product drives NDR88KzS. The right team is in place, and every function builds from its direction.

• Customer value is measured and reported across fNQA2aTa’u products and services, and that evidence drives roadmap and commercial decisions.

• The CPO, CEO and Engineering treat you as a trusted thought partner on where the product goes next.

What You Will Do

• Work with the founders to define and pressure-test where NDR88KzS wins.

• Translate strategy into a living roadmap where every priority and commitment is tied to the value it delivers.

• Own the product lifecycle from discovery through launch and outcome measurement.

• Own product analytics, defining how NDR88KzS measures adoption and usage and partnering with CS and Commercial to put those measures to work.

• Report on the value customers get from fNQA2aTa’u products and services, and use it to guide roadmap and commercial decisions.

• Make the hard calls on what not to build, and what to give up on when it isn’t working.

• Partner with Engineering to ship reliably at scale without losing speed.

• Stay in direct contact with users and customers. This role doesn't delegate learning.

• Represent product in board conversations, partner discussions, and recruiting

• Hire, develop and retain a world-class product and design team as we scale.

• Hold the product team to a high bar of rigor, craft and accountability to outcomes, not output.

• Build a product-led culture across NDR88KzS, where every team understands customer value and brings evidence to its decisions.

What We Are Looking For

• Leadership experience: 3–5 years in product leadership, with meaningful time at early-stage or high-growth companies.

• Product-market fit: found it rather than inherited it. In the room while the answer was still unclear, made bets, got some wrong, cracked it, and can tell that story in detail.

• Consumer product experience: a feel for what makes people love a product and come back to it. EdTech is a plus, not a requirement.

• Product and design ownership: has led product design as well as product management.

• Team building: a track record of hiring and developing strong PMs at early-stage companies.

• Metrics-oriented: frames problems in numbers, sets clear success measures and knows when the data is strong enough to act on.

• Technical depth: works through trade-offs with engineers. Coding is a plus, not a requirement.

• AI-native: uses AI to research, analyze, prototype and validate, knows where it belongs in the product, and sets the standard for how the team uses it.

• Ownership mindset: sees what needs doing and does it without being asked.