User Experience and Assessment Coordinator, Libraries and Museums — San Antonio, TX

Position Information

kw8 TTZvYhW3zU 8V aC8kQ Gv 3jS d56ft8Z (UT v96 9PfKfGg) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in aV53D and a Carnegie R1-designated institution, UT v96 9PfKfGg is a model of access and excellence — advancing knowledge, social mobility and public health across South aV53D and beyond. UT v96 9PfKfGg serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT v96 9PfKfGg has also been recognized as a Top Employer in aV53D by Forbes Magazine. Learn more online , on UT 6pg T2THe3p gbwsQ or on X , Instagram , Facebook , YouTube or LinkedIn .

Salary Range: Starting $60,918 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on the listed close date. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume and Cover Letter are required

Job Details

Job Summary

9KR 9G6c Experience and Assessment Coordinator will lead a data-informed assessment program, analyze findings, and translate insights into actionable recommendations.yHZf will use digital methods to communicate the organization’s story and promote collaboration, sound data practices, and critical inquiry.bd2 coordinator will also apply qualitative and quantitative user experience research methods to foster user-centered thinking across the organization, ensuring that user perspectives inform decision-making.

Core Responsibilities

• Leads the development and growth of data analysis and visualization practices, using

expertise, curiosity, and storytelling to inform organizational decisions.

• Designs, develops, and maintains interactive dashboards, reports, and visual analytics solutions in Microsoft Power BI.

• Collects, analyzes, visualizes, and validates library and user data from sources such as library systems, vendor statistics, observations, surveys, interviews, and focus groups.

• Monitors data quality and maintains systems for managing and communicating reliable data for internal decision-making and external reporting.

• Partners with program leaders, technical teams, data stewards, and client stakeholders to define metrics, key performance indicators (KPIs), reporting standards, and analytical approaches.

• Conducts user experience testing and heuristic evaluations of systems, spaces, and services; analyzes findings and recommends improvements.

• Maintains the data governance framework and provides guidance on data analysis, visualization, and reporting through consultation, training, and documentation.

• Coordinates data collection for annual reporting for the Libraries and Museums.

• Performs other duties as assigned.

Required Qualifications

• Bachelor’s Degree in a related field.

• Three (3) years of experience with data manipulation, analysis and visualization; or related work experience.

• This position may require the ability to maintain the security and integrity of UT v96 9PfKfGg and its infrastructure per jTZpe 5D-uj-4h.

Preferred Qualifications

• Master’s degree in a related field.

• Competency with data visualization tools and languages like Tableau, Power BI, R and Python.

• Experience with statistical analysis and interpretation.

• Skills in and experience with quantitative and qualitative research methodologies, such as surveys, interviews, or focus groups.

• Experience conducting user experience research and testing.

• Experience in academic libraries and knowledge of assessment tools in academic libraries.

• Displays curiosity and enthusiasm around data analysis and interpretation.

• Strong analytical and organizational skills.

• Excellent interpersonal, oral and written communication skills, including presentation skills.

• Experience leading project teams; ability to work independently and as a member of a team.

• Knowledge with web analytics tools such as Google Analytics 4, BigQuery, or Microsoft Clarity

Knowledge, Skills, And Abilities

• Organized and Attentive to Detail

• Interpersonal, Oral and Written Communication

• Effectively present complicated information in human-centric formats

Working Conditions

• Office environment.Ability to travel to and from meetings, training sessions, or other business-related events.Workdays, areas, and work hours may vary depending on the department's needs.

Physical Demands

• Sedentary work: sitting most of the time.Jobs are sedentary; walking and standing are required only occasionally.

This position will work both on campus and remotely in aV53D. Travel and parking expenses are the employee’s responsibility.

This position is contingent upon a successful background check. Verification of a valid driver’s license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of kw8 TTZvYhW3zU 8V aC8kQ Gv 3jS d56ft8Z to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. hT8 maZ8SP98Fq is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.