Artificial Intelligence Engineer — Boston, NY

Plymouth Rock Assurance is seeking an Artificial Intelligence Engineer to develop Generative and Agentic AI systems for internal and customer-facing use cases. The role builds and deploys LLM-powered applications, RAG pipelines, AI agents, and production-grade AI solutions in collaboration with technology, data, and business teams.

Responsibilities

• Design, build, and deploy scalable LLM-powered applications, solutions, and digital products for customer support, business use cases, and internal productivity

• Develop AI agents, Agentic Platforms, and Agentic AI systems capable of reasoning, planning, and executing multi-step workflows

• Implement Retrieval-Augmented Generation (RAG) architectures and pipelines to leverage proprietary data, and internal knowledge bases

• Build MCP servers, multi-connectivity enabled and multi-modal Agentic platforms, and AI assistants to support internal teams and customer facing

• Integrate AI/ML solutions with enterprise systems, APIs, and data platforms

• Design prompt strategies, evaluation frameworks, and guardrails to ensure accuracy, security, and regulatory compliance

• Optimize LLM performance through fine-tuning, prompt engineering, and model orchestration

• Develop MLOps and LLMOps pipelines for monitoring, evaluation, and continuous improvement of AI systems

• Help in forming buy or build decisions and work with external vendors, consultants and internal teams to deliver scalable top-quality AI solutions timely

• Stay up to date with emerging advancements in AI/ML, Generative AI, Agentinc frameworks, and model architectures