System Administrator — Fort Meade, MD

8h6XsN is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. 8h6XsN is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career.

8h6XsN is seeking a System Administrator in Ft Meade, Md!

Role Description

The System Administrator 2 will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems

• Manage the daily activities of configuration and operation of IT systems

• Provide assistance to users in accessing and using IT systems

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers

• Optimize system operations and resource utilization, and perform system capacity analysis and planning

• Provide in-depth experience in trouble-shooting IT systems

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

• Provide support for the dispatch system and hardware problems and remain involved in the resolution process

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualifications

Clearance Level: TS/SCI with Active Poly

Education: Bachelor’s degree in a technical discipline from an accredited college or university is required.

Experience

• Ten (10) years experience as a SA on programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in a technical discipline from an accredited college or university is required. In lieu of a Bachelor’s degree, four (4) years of additional SA experience may be substituted.

Benefits At 8h6XsN

Our unique employee ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, 8h6XsN offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence.

• Voluntary Medical, Dental, Vision, with Flexible Spending Plan options

• Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options

• Group Term Life, Short-Term and Long-Term Disability is provided by 8h6XsN to all qualifying employees

• Generous 401(k) match

• Competitive PTO plan that graduates quickly with years of service

• Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty

• Tuition reimbursement

• Professional development reimbursement

• Recognition and Awards programs

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8h6XsN is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities

Our culture is one of inclusivity and support. 8h6XsN is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency.

We want you to build your career at 8h6XsN, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at ••••••••. Please indicate the specifics of the assistance needed. Thank you for considering 8h6XsN in your employment search.

Build, Innovate, Secure Your Career at 8h6XsN.