Quality Assurance Engineer — Lubbock, TX

About the role

agbav5CU is a modern, cloud-based ERP platform built for local governments. Cities, towns, counties and utilities rely on agbav5CU for finance, utility billing, payroll, municipal court and citizen services, replacing outdated legacy systems and spreadsheets.

As a QA Engineer II, you will help us raise software quality today and build how we test tomorrow. You will test new features, bug fixes and existing functionality, find and document defects, and work closely with developers to make sure every release is one our customers can trust.

We are also rethinking QA. Our long-term goal is an AI-driven QA pipeline that automates as much of the testing lifecycle as practical, using Playwright, AI agents and emerging tools to change how tests are created, run and maintained. You will not be expected to build that pipeline on your own, but you will help shape it.

This is a mid-level individual contributor role reporting through Development leadership. It is a good fit for an experienced tester with strong fundamentals who thinks critically about the software in front of them and is excited to help modernize how quality assurance is done.

You will join our QA team and work closely with developers and Development leadership. As our automation and AI capabilities mature, you will have room to build deeper technical skills in test automation and help define how QA works at agbav5CU.

Over the first 90 days, you will move from learning our products and tools to owning QA work and contributing to automation.

• 30 days: Learn agbav5CU, GitHub, Jira and Xray. Run assigned tests and log defects.

• 60 days: Test assigned work independently, write test cases and flag risks early.

• 90 days: Own assigned QA areas and contribute at least one automation improvement.

What you will do

• Testing and coverage

• Manually test new features, bug fixes and existing functionality across agbav5CU modules.

• Perform functional, regression, exploratory and smoke testing in support of our ongoing release schedule.

• Create, execute and maintain test cases in Xray, and help track coverage across releases.

• Defect investigation and reporting

• Identify, reproduce and clearly document defects in Jira so developers can act on them quickly.

• Work with developers to investigate issues, review code changes and pull requests in GitHub, and validate fixes.

• Use SQL and APIs where helpful to troubleshoot and confirm application behavior.

• Requirements and risk

• Review requirements and user stories before development is complete. Identify edge cases, gaps and unclear expectations.

• Ask questions early and communicate testing risks to the team before they become production defects.

• Automation and AI

• Explore opportunities to automate repetitive testing with Playwright and expand regression coverage.

• Experiment with AI tools for test generation, automation and QA workflow improvements.

• Question inefficient manual processes and suggest practical ways to approach QA better.

• Ownership

• Independently manage assigned testing responsibilities in a remote team, with proactive communication and minimal day-to-day supervision.

Initially, a significant share of this role is hands-on manual testing. As our automation matures, that balance will shift: repetitive work gets automated where it makes sense, while manual testing stays focused on exploratory scenarios, complex workflows and areas that need human judgment.

What you bring

• 2+ years of professional QA or software testing experience.

• Strong manual testing fundamentals: the ability to find defects, investigate unexpected behavior and think through edge cases.

• Hands-on experience with functional, regression and exploratory testing, test case creation and defect reporting.

• Experience troubleshooting web applications and comfort with modern software development workflows.

• Familiarity with GitHub and Jira, or similar source control and issue tracking tools.

• Clear written and verbal communication, including the ability to explain the testing you have personally performed and the defects you have found.

• Curiosity and adaptability: a willingness to learn new tools, challenge inefficient processes and contribute to automation improvements.

• The self-motivation and dependability to manage your own work, communicate proactively and deliver without constant supervision.

A degree or QA certification is welcome but not required. We prioritize demonstrated testing experience and technical ability.

Helpful experience

• Playwright or another test automation framework.

• Xray or a similar test management tool.

• AI-assisted software testing, such as using AI tools to generate test cases or automation.

• SQL and database testing.

• API testing.

• SaaS and web application testing.

• ERP, financial software or local government applications.

• Specific examples of tracking down difficult defects, improving a testing workflow or experimenting with automation.

Technology You’ll Work With

Experience with every technology below is not required. Curiosity and the ability to learn quickly are more important. Familiarity with GitHub and modern development workflows is important.

• Jira

• Xray

• GitHub

• Playwright

• Claude

• SQL

• API’s

Compensation, benefits and location

• Salary: $65,000–$75,000 per year, depending on experience and qualifications.

• Benefits include a 401(k) with company matching; medical, dental and vision insurance; life insurance; and paid time off.

• Location: remote within the US, or in-office in Lubbock, Texas. Both options are equally available.

• Travel: no regular travel is expected.

• Applicants must be authorized to work in the US. agbav5CU does not offer visa sponsorship for this position.

Equal Employment Opportunity

agbav5CU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation

agbav5CU is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and interview process. If you need assistance or accommodation due to a disability, please contact our recruiting team to discuss your needs.