Web Developer — United States — LinkedIn — 4489345675

About The Company

TechDigital Group works in the technology sector, where understanding people and their needs is essential to creating useful, effective products. The company values research that helps teams make informed decisions, improve user experiences, and connect product plans with real customer behavior. This role offers the opportunity to contribute human-centered insights to product planning and collaborate with colleagues and stakeholders in a fast-paced environment.

About The Role

TechDigital Group is seeking an experienced research and product planning professional to help teams understand customers and translate evidence into stronger product decisions. In this role, you will plan and conduct research, collect and analyze human behavioral data, and communicate findings in ways that inform product direction and user experience improvements. You will work with stakeholders to clarify research questions, balance user needs with business and technical considerations, and make progress when priorities or requirements are not fully defined.

The successful candidate brings at least six years of hands-on research and/or product planning experience in a technology industry setting. You should be comfortable owning work independently, managing competing priorities, and adapting your approach as project needs evolve. Candidates should be able to discuss specific projects they have worked on and explain how their research or planning contributed to outcomes.

Responsibilities

• Develop and execute impactful research plans that generate meaningful customer insights and inform product planning.

• Select appropriate research approaches to understand user behaviors, needs, expectations, and experiences.

• Collect, organize, and analyze human behavioral data, identifying themes and findings that can guide product and UX improvements.

• Translate research results into clear, actionable recommendations for product teams and stakeholders.

• Present findings in a way that makes evidence accessible and helps teams evaluate opportunities, trade-offs, and next steps.

• Partner with peers and stakeholders to define research objectives, align on project needs, and build trust throughout the research process.

• Balance empathy for users with stakeholder vision, business goals, and practical product constraints.

• Manage research activities independently, prioritizing tasks and timelines while maintaining a high standard of organization and detail.

• Navigate ambiguity with creativity and sound judgment, adjusting plans as new questions or information emerge.

• Connect research insights to product decisions and user experience considerations, helping teams keep customer needs in view.

Qualifications

• At least six years of hands-on research and/or product planning experience, including work with human behavioral data in a technology industry setting.

• Demonstrated ability to plan and execute research that produces deep customer insights and informs product direction.

• Strong analytical, communication, and organizational skills, with the ability to explain research projects and their impact.

• Empathy for users and the ability to balance user needs with stakeholder perspectives and constraints.

• Experience working independently in fast-paced environments, prioritizing work, and responding flexibly to changing requirements.

• A track record of creativity, attention to detail, collaboration, and reliable delivery.

• An advanced degree in HCI, market research, human factors, psychology, or a related field focused on research methods and human-centered technology is highly preferred. A BA/BS in one of these fields, paired with significant industry experience, is also relevant.

Benefits

TechDigital Group provides benefits in accordance with company policies and applicable eligibility requirements. Details about available benefits, compensation, and employment terms can be discussed during the hiring process.

Equal Opportunity

TechDigital Group is committed to fair and inclusive hiring. Candidates are considered based on their qualifications, experience, and ability to perform the role. The company welcomes applicants from diverse backgrounds and does not discriminate in its employment practices on the basis of characteristics protected by applicable law.