ServiceNow Developer — United States — LinkedIn — 4490573081

Techvilla Solutions is seeking an experienced ServiceNow Developer to help design, build, and enhance enterprise solutions on the ServiceNow platform. This role is suited to a hands-on developer who can translate business requirements into reliable, maintainable applications and workflows. The successful candidate will contribute to platform improvements, integrations, automation, and ongoing support while working closely with business stakeholders and technical teams.

About The Company

Techvilla Solutions delivers technology services and solutions that help organizations improve their operations and achieve their business goals. We value practical problem-solving, thoughtful collaboration, and a commitment to quality. Our teams work across business and technology functions to develop solutions that address real needs, support efficient processes, and provide lasting value. At Techvilla Solutions, developers have the opportunity to contribute to meaningful platform initiatives and help clients make effective use of their technology investments.

About The Role

As a ServiceNow Developer, you will design, develop, configure, customize, and implement applications and capabilities across the ServiceNow platform. You will build workflows, scripts, integrations, and automation, as well as support and improve existing modules. The role involves taking part in the full development lifecycle, from understanding requirements and proposing technical approaches to testing, deployment, troubleshooting, and post-release support. You will collaborate with functional consultants, business stakeholders, and technical colleagues to deliver secure, scalable, and user-friendly solutions. Success in this position requires strong ServiceNow development skills, sound technical judgment, and the ability to communicate clearly with both technical and nontechnical partners.

Qualifications

• Hands-on experience developing, configuring, customizing, and supporting ServiceNow applications and platform capabilities.

• Strong knowledge of ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.

• Experience with Service Catalog configuration, including Catalog Items, Record Producers, workflows, and Flow Designer.

• Practical experience building or supporting integrations using REST APIs, SOAP, IntegrationHub, and MID Server.

• Understanding of ITSM practices and modules, including Incident, Problem, Change, Request, and Knowledge Management.

• Familiarity with ServiceNow tables, forms, lists, access control lists (ACLs), and platform data structures.

• Experience troubleshooting scripts, diagnosing platform issues, and supporting testing, deployments, upgrades, or release activities.

• Clear communication, analytical problem-solving skills, and the ability to collaborate with stakeholders and delivery teams.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications, modules, and platform features based on business requirements.

• Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.

• Configure Service Catalog components, including Catalog Items, Record Producers, and associated workflows or Flow Designer solutions.

• Develop, configure, and support integrations with REST APIs, SOAP services, IntegrationHub, and MID Server.

• Implement, maintain, and enhance ITSM processes and capabilities across Incident, Problem, Change, Request, and Knowledge Management.

• Work with tables, forms, lists, ACLs, and data structures to support secure and effective platform functionality.

• Build automation using Flow Designer and ServiceNow scripting, selecting appropriate approaches for each requirement.

• Customize user experiences using Service Portal and UI Builder, where required by project needs.

• Debug scripts, investigate incidents, resolve platform issues, and recommend performance improvements.

• Support platform upgrades, enhancements, deployments, testing, and release management.

• Gather and clarify requirements with business stakeholders, functional consultants, and technical teams; document solutions and communicate progress.

Benefits

Techvilla Solutions offers the opportunity to work on ServiceNow initiatives that support business operations and improve user experiences. You will collaborate with a multidisciplinary team, deepen your platform expertise, and contribute to projects throughout the development lifecycle. Specific compensation, benefits, and work arrangements will be discussed during the hiring process and may vary based on role location and applicable employment terms.

Equal Opportunity

Techvilla Solutions is committed to providing equal employment opportunities. Employment decisions are based on qualifications, skills, experience, and business needs. We welcome applicants from diverse backgrounds and do not discriminate on the basis of any status protected by applicable law. Candidates who require reasonable accommodations during the application or interview process are encouraged to let us know.