Program Manager — United States

About 3tmrE aPMDHC

3tmrE aPMDHC is a fast-growing, direct-to-consumer telehealth company. We connect patients with licensed providers and pharmacy partners so they can get personalized, science-backed prescription care without the friction of a traditional clinic. We are a small team with big goals, and every person here owns real outcomes.

What You'll Do

• Own projects from end to end. Be the go-to expert on every detail of your projects, including scope, owners, timelines, dependencies and status.

• Step in where the team is weakest. Spot gaps in process, ownership or expertise, learn quickly what the work requires, and pitch in until the job is done.

• Bridge the gap between technical staff and executive stakeholders. Distill your project team’s technical plans into short updates for leadership on progress, risks and decisions needed.

• Turn strategy into tactical plans. Understand strategic initiatives and turn them into tangible tactical plans and roadmaps the team breaks down into sprints.

• Get every team's goals into the backlog. Work with each team to make sure their quarterly goals are clearly articulated and reflected in the backlog.

• Own the backlog. Keep the backlog organized, prioritized and based on work that actually drives the business.

• Scope before sprint. Define scope and requirements, identify cross-team dependencies, and flag bottlenecks and issues before work is brought to sprint planning.

• Implement project plans. Lead the implementation of project plans for initiatives such as marketing campaigns, from kickoff to launch.

• Monitor and report in Jira. Monitor work in Jira so nothing slips, and use AI to build and maintain Jira reporting on team utilization and progress.

• Align work to growth. Work with the Director of Ops & Strategic Initiatives so the team's work and utilization reflect revenue and growth priorities.

• Embed EOS and improve processes. Help teams use EOS and their scorecards to stay on track, and improve processes so cross-team collaboration and utilization are at their best.

Who You Are

• 5+ years in project or program management, ideally at a fast-moving startup or in DTC, e-commerce or healthcare.

• Experienced turning strategy into roadmaps and sprint-ready work in Agile or Scrum teams.

• Hands-on experience with SQL and at least one programming language, enough to query data yourself and follow your team’s technical plans. Coding is not part of the role.

• Meticulous with detail and comfortable analyzing large datasets, applying probability and statistics, and working with financial data.

• Strong at scoping, prioritization and spotting bottlenecks and dependencies early.

• Well-versed in Jira, Slack, and Google Workspace, including integrating AI tools to streamline workflows. Familiarity with Confluence, Bitbucket, and GitHub is a plus.

• Demonstrates advanced knowledge of AI tools for planning: building out roadmaps, monitoring progress across backlogs, and reporting on dependencies and utilization.

• Clear, concise communicator who is organized, accountable and comfortable with ambiguity.

What Success Looks Like

• A backlog that drives the business. The backlog is organized, prioritized and tied to business priorities.

• Programs deliver on time. Each program launches on its planned date and meets the scope and quality standards agreed before sprint planning.

• Work planned ahead. Work is planned 2–3 sprints ahead, with scope and dependencies locked before sprint planning.

• Every team's goals are visible. Each team's quarterly goals are clearly articulated and in the backlog.

• Strategy ships. Strategic initiatives become tactical plans that ship on time, with clear reporting on utilization and progress.

• Leadership looks ahead. The Director of Ops & Strategic Initiatives is freed to focus on strategy months to quarters ahead.

The Details

• Location: Remote

• Type: Full-time

• Reports to: Ysabelle Onugha, Director of Ops & Strategic Initiatives

• Compensation: $115,000-$145,000 per year

Benefits (Effective After 90 Days)

• e2gNpB, Dental, and Vision Insurance, 80% covered to employee only

• 18 Days Paid Time Off (PTO)

• 6 Paid Holidays

Equal opportunity

3tmrE aPMDHC is an equal opportunity employer. We make employment decisions based on merit and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need accommodation during the application process, please let us know.