UX Designer — Jersey City, NJ

Job Description

Must Have Technical/Functional Skills

• Strong proficiency in Figma, Adobe XD, Sketch, or equivalent design and prototyping tools.

• Expertise in information architecture, wireframing, interaction design, responsive design, and design systems.

• Knowledge of conversational UX, AI explainability, human-in-the-loop workflows, and trust-centered interface design.

• Understanding of WCAG accessibility standards and inclusive design practices.

• Strong collaboration skills with business SMEs, product owners, architects, developers, and QA teams.

Excellent visual communication and presentation skills.

Responsibilities

• Design human-centered experiences for AIG's Enterprise AI Agentic Platform, including AI agent interaction flows, dashboards, and workflow screens.

• Create user personas, journey maps, wireframes, mockups, clickable prototypes, and design specifications.

• Partner with business stakeholders to understand user needs, operational pain points & adoption considerations across business lines.

• Define UX patterns that support explainability, transparency, auditability, user control, and safe AI adoption.

• Collaborate with UI developers and engineering teams to ensure design fidelity during implementation.

• Conduct usability reviews and incorporate feedback from business users, product owners, security, and compliance stakeholders.

• Maintain design consistency through reusable components, style guides, and accessibility checks.

Generic Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, Digital Experience, Computer Science, or related discipline.

• 6+ years of UX/UI design experience for enterprise applications, workflow platforms, or digital transformation programs.

• Experience designing AI-assisted experiences, conversational interfaces, assistant workflows, dashboards, and role-based enterprise journeys.

• Experience conducting user research, journey mapping, usability testing, accessibility reviews & stakeholder design validation.

• Exposure to insurance, financial services, or regulated enterprise environments preferred.

• Ability to translate complex business processes into simple, intuitive, accessible digital experiences.

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110,000 - $125,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE