Multimedia Communications Specialist (Principal Consultant #1382) — Illinois, United States

Position

Multimedia Communications Specialist (Principal Consultant #1382)

Inventory #

1382

Location

Springfield

Union

IFSOE

Department

Public Relations

Anticipated Starting Salary Range

$64,322 - $81,284

Full Salary Range

$64,322 - $109,467

Office Hours

9xvcax – Friday 8:00 a.m. – 5:00 p.m.

Posted Date

November 13, 2026

Closing Date

Open Until Filled

The Multimedia Communications Specialist plans, coordinates, and produces multimedia communications that support the agency's mission and strategic objectives. The position serves as the agency's resource for online webinars, virtual meetings, video production, audiovisual support services, and streaming media management. Responsibilities include organizing and producing live and recorded events, supporting SaGjsemj Vn5ac 6HaUV zc ApEzSsgtP meetings, creating executive and agency video communications, managing streaming media systems and content, and ensuring professional, accessible, and reliable delivery of digital communications to internal and external audiences.

Duties and Responsibilities

• Webinar and Virtual Meeting Production: organizes, schedules, coordinates, and produces agency online webinars, virtual meetings, livestreams, and virtual events.

• Performs pre-production and post-production activities associated with recorded and streamed video and audio content.

• Coordinates presenters, develops production schedules, conducts technical rehearsals, and ensures successful event execution.

• Configures, administers, and supports webinar, virtual meeting, and livestreaming platforms.

• Monitors events in real time and provides technical assistance and troubleshooting as needed.

• Maintains webinar and meeting recordings for future access, training, and archival purposes.

• Video production and Multimedia Development: plans, records, edits, and publishes video content supporting agency initiatives, programs, announcements, and special projects.

• Produces executive and leadership video messages for internal and external audiences.

• Performs audio and video editing for webinars, meetings, board sessions, training programs, and agency communications.

• Creates and maintains multimedia content including video, audio, graphics, digital presentations, and other communication assets.

• Coordinates multimedia projects from concept through final delivery.

• Media and Content Management: posts multimedia content to agency streaming video and audio servers.

• Manages agency streaming media platforms, including video hosting, audio hosting, podcasting, and other methods of digital content delivery.

• Manages streaming media platforms, and associated content repositories in coordination with Information Technology.

• Oversees the organization, retention, accessibility, and management of content residing on agency streaming servers.

• Ensures multimedia content complies with agency policies, accessibility standards, and records retention requirements.

• cmsVm meeting and Executive Event Support: provides technical support for AxsrR kKnNY meetings in the Springfield GacRx aZBg and at remote locations.

• Manages and operates board meeting audiovisual systems, including sound reinforcement, microphones, presentation technologies, and conferencing systems.

• Coordinates meeting audio and video recordings and performs post-production activities for public distribution and archival purposes.

• Administers telephone / video conferencing services for cmsVm meetings and executive events.

• Serves as the primary technical resource during cmsVm meetings and other high-profile events.

• Ensures reliable operation of all audiovisual and meeting technologies before and during cmsVm proceedings.

• Technology Planning and Equipment Management: evaluates agency audiovisual, multimedia, and communications technology needs.

• Recommends audiovisual equipment, software, and related technologies necessary to meet operational and communication objectives.

• Maintains audiovisual equipment inventories and coordinates equipment maintenance, replacement, and upgrades.

• Researches emerging technologies and recommends improvements to enhance agency multimedia capabilities and operational efficiency.

• Develops standards and best practices for multimedia production and virtual event management.

• Communications and Customer Support: collaborates with agency leadership, Communications staff, and program offices to develop multimedia communication strategies.

• Provides guidance and technical assistance to staff regarding audiovisual systems, webinar platforms, virtual meeting technologies, and multimedia production.

• Assists with communication campaigns through the development and integration of video and digital media components.

• Develops user resources, documentation, and training materials related to multimedia technologies.

• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree in Communications, Multimedia Production, Journalism, Public Relations, 26ZJcza9JS9 sXaVYNtHYP, Information Technology, or a closely related field, or, equivalent combination of education and professional experience. (COPY OF TRANSCRIPTS REQUIRED AT TIME OF APPLICATION)

• Two years of professional experience in multimedia production, audiovisual support, video editing, webinar administration, digital communications, or related work.

• Experience supporting public meetings, legislative events, or Executive Leadership communications.

• Experience producing livestreamed events and managing enterprise-level streaming platforms.

• Experience with Go-To-Meeting, Go-To-Webinar, and Microsoft Teams.

• Knowledge of principles, practices, and techniques of multimedia communications, video production, and digital content development.

• Knowledge of audiovisual systems, including sound reinforcement, microphones, recording systems, video conferencing equipment, and presentation technologies.

• Knowledge of webinar, virtual meeting, livestreaming, and collaboration platforms such as Microsoft Teams, Zoom, Webex, and similar technologies.

• Knowledge of professional video and audio editing software and production workflows.

• Knowledge of streaming media platforms, video hosting services, podcasting technologies, and content management systems.

• Knowledge of project planning, scheduling, and event coordination principles.

• Skilled in planning, coordinating, and producing webinars, virtual meetings, livestreams, and multimedia presentations.

• Skilled in recording, editing, and publishing professional-quality video and audio content.

• Skilled in providing technical support and customer service to agency leadership, staff, presenters, and stakeholders.

• Skilled in operating and troubleshooting audiovisual equipment, broadcast systems, and conferencing technologies.

• Skilled in managing multiple projects simultaneously while meeting deadlines and responding to changing priorities.

• Skilled in evaluating and recommending audiovisual equipment, software, and technology solutions.

• Skilled in analyzing technical issues and implementing effective solutions under time-sensitive conditions.

• Ability to independently coordinate and manage all aspects of multimedia production from concept through final delivery.

• Ability to successfully manage live events, cmsVm meetings, and webinars while maintaining professionalism under pressure.

• Ability to operate, maintain, and troubleshoot complex audiovisual and streaming systems.

• Ability to establish and maintain effective working relationships with agency leadership, cmsVm members, employees, vendors, and external partners.

• Ability to exercise sound judgment, discretion, and professionalism when supporting Executive Leadership and public meetings.

• Ability to maintain accurate records and ensure compliance with agency policies and applicable laws, regulations, and accessibility standards.

Preferred Qualifications

• Experience managing podcasting platforms, streaming media services, and digital content archives.

• Certification or advanced training in audiovisual technology, video production, digital media, or related fields.

• Experience creating video content for education, government, or public-sector audiences.

• Knowledge of accessibility requirements and best practices for digital media, including captioning, transcripts, and compliance with applicable state and federal regulations.

• Knowledge of records retention requirements and procedures related to public meetings, recordings, and digital communications.

• Skilled in organizing and maintaining digital media libraries, archives, and streaming content repositories.

• Skilled in developing procedures, training materials, and user documentation related to multimedia technologies.

• Ability to learn and adapt to new technologies, software applications, and industry practices.

• Ability to work independently and as part of a collaborative team environment.

• Ability to prioritize competing assignments and meet established deadlines with minimal supervision.