Scrum Master — New York, NY — LinkedIn — 4458647393

Job Description

Must Have Technical/Functional Skills

• Strong experience as a Scrum Master or Agile Lead in an enterprise Agile environment.

• Hands-on knowledge of Scrum, Kanban, SAFe, and Agile delivery practices.

• Experience facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and PI planning.

• Strong proficiency with JIRA and Confluence.

• Experience tracking Agile metrics, including velocity, burndown, sprint predictability, and impediment resolution.

• Ability to coach cross-functional teams toward self-management and continuous improvement.

• Experience supporting Product Owners with backlog readiness, prioritization, and refinement.

• Strong stakeholder management, facilitation, conflict resolution, and communication skills.

• Experience working with Data teams.

• Ability to coordinate dependencies across multiple Agile teams and participate in Scrum of Scrums.

Optional Preferred Skills

• SAFe Scrum Master, Certified ScrumMaster, PMI-ACP, or equivalent Agile certification.

• Experience supporting regulated financial-services or insurance programs.

• Familiarity with Data governance.

• Experience working with multiple teams in an Agile Release Train.

Roles & Responsibilities

• Coach and guide Agile teams in Scrum, SAFe, and Agile delivery practices.

• Facilitate sprint ceremonies, PI planning activities, and cross-team coordination sessions.

• Help teams achieve sprint and PI objectives through effective planning, execution, and dependency management.

• Support Product Owners in maintaining a prioritized, refined, and delivery-ready product backlog.

• Track team progress and provide accurate visibility into delivery status, risks, dependencies, and impediments.

• Monitor Agile performance metrics, including velocity, burndown, predictability, and sprint completion.

• Identify and remove delivery roadblocks in collaboration with business, technology, and support teams.

• Ensure appropriate use of JIRA and compliance with agreed Agile processes.

• Coach teams to improve collaboration, accountability, self-management, and delivery maturity.

• Facilitate resolution of conflicts and delivery issues within and across teams.

• Drive retrospectives and ensure continuous-improvement actions are identified, owned, and completed.

• Represent the team in Scrum of Scrums, release planning, and broader coordination forums.

• Support Data, MLOps, and service teams in managing complex technical dependencies and operational priorities.

• Contribute reusable practices, lessons learned, and delivery insights through the Agile Community of Practice.

• Promote transparency, focus, resilience, and a continuous-improvement mindset across the team.

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: V acation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000-$130,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE