Account Director, Social — Huntington Beach, CA

YnPAEssm aZd, a full-service advertising agency, located in Huntington Beach, CA is seeking an Account Director, Social, to join our Kia team!

We are a hybrid workplace, x3 days week in-office. Candidates must be local to SoCal.

The Kia social account team is responsible for content production, brand partnerships, community response and client management. We are a team of specialists and subject matter experts with a deep understanding of our clients’ business and the social media landscape.

The Account Director will be the day-to-day lead for Kia social media clients and campaigns. The candidate will lead teams across complex social and content projects simultaneously to successful completion. The candidate must be strategic and visionary, while also willing to roll up their sleeves to get work done.

DUTIES AND RESPONSIBILITIES:

• Build solid relationships with clients, and become an expert of their business, strategy, objectives, and target audience to steward their brand on social media.

• Demonstrate shift from project management to client management and the ability to cross-sell/up-sell additional services or program enhancements.

• Create high-impact client presentations and pitch them to clients.

• Effectively collaborate with strategy, production, project management, media creative and data science teams. Guide internal teams so that they are clear and aligned on what we are doing and where we are heading.

• Expert of social channels (including but not limited to Facebook, Instagram, YouTube, Twitter, SnapChat, TikTok), and paid social strategies for each channel.

• Provide mentorship and guidance to working-level account team members and community managers.

• Identify new business opportunities within current client engagement to deepen the relationship. Leverage agency and client knowledge to identify growth opportunities and sell in new services.

• Manages programs independently, adhering to agency process, working effectively with all capabilities, and using their expertise appropriately.

• Ensure team members take personal accountability for on-time, on-budget, quality execution.

• Proactively manage and communicate between scope, schedule and budget with clients, partners and internally, on an ongoing basis.

• Serve as a passionate and visible leader of business, marketing, customer and brand insight in internal and external meetings.

• Act as day-to-day client resource/advisor, with regard to capability area/level.

• Partner with clients in a positive, professional, and constructive way.

• Understand and articulate client strategy and steer it with insight when required.

• Demonstrate flexibility and “read” situations in order to react appropriately and solve issues.

• Manage expectations that are beyond particular scope, but crucial to success.

• Escalate issues and risks in complex situations.

QUALIFICATIONS:

• 8+ years experience in advertising/marketing WITH 6+ of those years in social media, managing recognizable brands across multiple channels.

• Passion for social media. Knowledgable on Tik Tok, Instagram, Facebook, Twitter, YouTube, SnapChat, etc.

• Ad Agency experience.

• Experience in a management role.

• Demonstrated success building productive relationships with clients and agency team members.

• Ability to think strategically and work autonomously.

• Thorough understanding of advertising agency process.

• Polished written and oral presentation skills.

• Excellent project management and ability to provide team leadership and strategic direction to diverse, multi-location groups.

• Flexible and accepting of ever-changing needs.

• Multi-tasking, problem solving and ability to prioritize.

• Experience managing client budgets, billing, timelines, staffing.

BENEFITS:

• Low-cost health benefits to choose from

• 401k match

• Wellness reimbursement program

• Company paid short- and long-term disability, and basic life

• Generous PTO

• On-site Barista

• Beautiful campus across from the Pacific Ocean

Salary range: $135,000 - $150,000. Pay is dependent upon several factors including but not limited to: client, client budget, experience, training and/or transferable skills.

Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.