QA Testing Analyst: III — Columbus, OH

Description

Summary:

The QA Testing Analyst Lead role for the Enterprise Payment Technology group, will be responsible for manual testing and act as project test lead for multiple projects. This includes planning and coordinating the testing as well as creating and executing test strategy documents for projects impacting systems in the Commercial and Consumers Payments areas.

This role requires experience in System Integration Testing (SIT), DR and User Acceptance Testing (UAT). Incumbent will be responsible for multiple, concurrent testing efforts as needed. Coordination with project resources is critical (test analysts, project managers and business SME's will be key).

Duties & Responsibilities

• Lead the development and maintenance of automated test suites for backend systems, including APIs, databases, and file processing workflows.

• Design and execute performance tests using JMeter to validate system scalability and reliability.

• Collaborate with cross-functional teams to define test strategies, ensuring comprehensive coverage across functional, integration, regression, and performance testing.

• Coordinate and support User Acceptance Testing (UAT), working closely with business stakeholders to validate requirements and ensure readiness for production.

• Mentor QA automation engineers, promoting best practices and technical excellence.

• Enhance and maintain reusable test frameworks, utilities, and libraries.

• Integrate automated and performance tests into CI/CD pipelines for continuous feedback.

• Track, manage, and report defects using industry-standard tools, ensuring timely resolution and clear communication with development teams.

• Analyze test results, identify defects and bottlenecks, and coordinate resolutions.

• Review and improve test coverage, focusing on critical business workflows, edge cases, and data integrity.

• Evaluate and recommend tools, technologies, and processes to optimize automation and performance testing.

• Report on test progress, coverage, defect status, and quality metrics to stakeholders.

• Ensure compliance with organizational and industry standards for software quality, security, and data privacy.

Basic Qualifications

• Min 3-5 years of Quality Assurance testing and meeting facilitation experience using Automation Frameworks

• Minimum 3-5 years of experience in API automation testing using RestAssured, Karate, or Playwright.

• Bachelor's degree

Preferred Qualifications

• Minimum 2-3 years of experience in leading QA team and working on multiple initiatives in parallel.

• Experience with Java Programming Language, shell scripting and SQL writing,

• Strong knowledge of performance testing concepts and hands-on experience with JMeter.

• Familiarity with database and file automation testing for IBM DB2, SQL and NOSQL database like BigTable or BigQuery.

• Exposure to Google Cloud or AWS.

• Experience integrating automated tests into CI/CD pipeline like Jenkins, ADO.

• Proficiency in defect tracking tools and test management systems. example Jira, ADO

• Solid understanding of software development and testing methodologies (Agile, Scrum, etc.).

• Excellent analytical, problem-solving, and communication skills.

• Ability to mentor and lead QA automation engineers.

• Experience working in cross-functional teams and collaborating with stakeholders.

• ISTQB or similar testing certification is a plus.

• Ability to adapt to change and help come up with plan and estimates in quick turn-around time.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

M9ph9p9Zht will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

M9ph9p9Zht is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit VhuuW3HTgV'u 85ATzr Web Site for more details.

Note to Agency Recruiters: M9ph9p9Zht will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any M9ph9p9Zht colleagues, directly or indirectly, will be considered M9ph9p9Zht property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.