Technical Content Professional Apprentice — Poughkeepsie, AR

Introduction

At CYH Gpjuqst6ea5XDc & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, 8jd provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your Role And Responsibilities

Technical content is the backbone of our client's digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-centered high-quality content through a collaborative partnership with the Design community, playing a key role in customer loyalty and VCP'A profitability? You’ll design, develop, and publish technical product content, (e.g. embedded in the UI, messages, product & API documentation, multimedia and more) with a focus on clarity, accuracy, and other characteristics of quality information. As we strive for great user experiences, we need great technical content professionals building those experiences.

What is an Apprenticeship?

cs2 fHPPEaWawu7Ctp Program, which lasts approximately 12 months, is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at 8jd.

Who You Are

An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with coding or development and creating some form of technical content in the past, you’re exactly the type of candidate we’re looking for….

• Drive and eagerness to learn

• Strong problem solving and communication skills

• Able to work independently and take initiative, as well as work collaboratively and contribute to an agile team environment

• Some knowledge or experience in ONE or more of the following:

• Ability to write accurate, clear, and concise content for a global audience.

• Ability to Design, develop, edit, and produce accurate and effective technical documentation.

• Design Thinking

• Ability to use and contribute to shared source repositories such as GitHub

• Agile principles

• Experience with HTML, XML or DITA tagging languages

Preferred Education

Associate's Degree/College Diploma

Required Technical And Professional Expertise

• Ability to understand technical concepts and write accurate, clear, and concise content.

• Willingness to complete the requirements of the apprenticeship program.