Business Analyst and Scrum Master — Princeton, NJ

A leading pharmaceutical partner in Princeton, New Jersey is seeking a Senior Manager to oversee delivery and strategy for their commercial field sales technology portfolio. This individual will act as a vital link between sales leadership and technical teams, ensuring that platforms supporting field operations are optimized and efficiently managed.

As a high level delivery leader, you will be responsible for the roadmap and execution of systems involving territory management, incentive compensation, and CRM tools. The role combines the strategic oversight of a business partner with the hands on governance of an agile delivery lead.

Primary Responsibilities

Direct the requirements strategy for all field sales platforms, ensuring the business analysis team produces high quality documentation and sprint ready user stories.

Manage agile ceremonies and scrum governance, maintaining clear visibility of progress via Jira for all major stakeholders.

Serve as a strategic advisor to sales operations and field leadership, helping to shape the technology roadmap based on user feedback and industry trends.

Lead cross functional teams to ensure that platform changes, data models, and rep facing tools are functional and scalable.

Manage risks and proactively address any issues that could impact field sales operations or data quality.

Facilitate continuous improvement by reviewing delivery practices and establishing high standards for business analysis across the department.

Required Qualifications

At least ten years of experience in business analysis or IT delivery, with a background in people management within a matrixed environment.

Deep technical knowledge of pharmaceutical field sales platforms such as Veeva CRM, territory alignment tools, or call planning systems.

Significant experience as a Scrum Master or Agile Lead, with proficiency in using Jira for backlog and sprint management.

Strong background in requirements elicitation and the creation of functional specifications and process maps.

Excellent communication skills with the ability to influence senior executives and commercial stakeholders.

Specific experience in pharmaceutical commercialization and field sales operations is essential.

Education

A Bachelor degree in Information Technology, Business, or Life Sciences is required, while an advanced degree is considered a plus.

Compensation and Benefits

This position offers a competitive salary range starting between 150,000 and 181,000 depending on experience and location. The package includes eligibility for performance based bonuses and stock options. Comprehensive benefits are provided, including medical, dental, and vision insurance, as well as a flexible time off policy and annual holiday shutdowns.

Our client values diverse perspectives and encourages candidates who meet the core requirements to apply, even if they do not match every specific qualification listed. This is an opportunity to lead meaningful work that directly impacts how life saving medicines reach the patients who need them.