Content Designer / Contract / Remote — Mountain View, CA

Our client, a global leader in financial technology and accounting software, is looking to hire a remote Content Designer! This role will operate within Pacific Time.

Contract duration: 1-Year

In this position, you will create articles, videos, and guides used by customers and technical support teams to answer questions about a FinTech product. You will mentor junior writers, providing guidance on the creation of a particular domain of accounting content.

What You Will Be Doing

• Own and manage the full content spread for a dedicated product domain

• Author help articles for troubleshooting customers, instructional videos, and FAQ content for search engines and chatbots

• Utilize AI writing tools to draft, refine, and review content against established quality rubrics.

Required Skills & Experience

• 4+ years of experience in content writing, technical writing, or related field, with recent experience creating content in financial, banking, accounting, and/or FinTech industries

• Experience using Claude, Gemini, ChatGPT, or other AI tools to draft and optimize content

• Prior experience mentoring, guiding, or leading team members

Posted By: VMS Sourcing