Graphic / Production Designer — United States

About The Company

Artemis is a dynamic organization committed to delivering innovative solutions and creative services to support government programs and initiatives. We specialize in providing comprehensive marketing and communication strategies that effectively engage diverse audiences. Our team is dedicated to excellence, collaboration, and delivering superior service to our clients. We foster a professional environment that encourages growth, creativity, and a proactive approach to problem-solving. Currently, we are seeking talented professionals to join us in supporting the U.S. Customs and Border Protection (CBP) Trusted Traveler Programs, including Global Entry, through impactful design and production services.

About The Role

We are looking for a full-time Graphic/Production Designer to play a key role in developing and producing creative assets that promote CBP’s Trusted Traveler Programs to both domestic and international audiences. This position involves creating campaign creative, digital advertising, social media graphics, print collateral, signage, and event materials. The successful candidate will manage projects from concept through to production-ready files, ensuring all deliverables are on brand, accurate, and delivered on schedule.

This role is ideal for a self-starter who thrives in a fast-paced environment, is proactive in problem-solving, and works well within a team. The Graphic/Production Designer will be responsible for designing a wide range of materials, including social media posts, brochures, signage, trade show graphics, and promotional items. The position requires experience in graphic design and print production, a strong understanding of brand standards, and the ability to adapt designs for multiple languages and accessibility standards. This is a contingent hire position with remote work anticipated, although occasional travel may be required.

Qualifications

• Bachelor’s degree in graphic design, visual communications, fine arts, or a related field.

• Minimum of 3 years of professional experience in graphic design and print production.

• Advanced proficiency in Adobe Creative Cloud applications including InDesign, Illustrator, and Photoshop.

• Demonstrated portfolio showcasing campaign creative, social media graphics, print collateral, signage, and event materials.

• Working knowledge of print production processes such as prepress, color management, large-format printing, and vendor coordination.

• Experience designing within established brand standards.

• Strong strategic thinking and forward-looking approach to marketing trends and technologies.

• Excellent problem-solving skills and critical thinking abilities.

• Ability to manage multiple competing deadlines effectively.

• Experience supporting complex projects and transformation initiatives within the federal government is preferred.

• Ability to maintain complex client relationships professionally.

• Legal authorization to work in the United States.

• Ability to obtain and maintain a public trust clearance.

Desired Qualifications

• Strong analytical, critical thinking, and time management skills.

• Proven ability to organize, prioritize, and collaborate effectively with others.

• Excellent written and oral communication skills to convey ideas and solutions clearly.

• Ability to remain calm under pressure and adapt to a fast-paced environment.

• Receptiveness to client feedback and ability to implement changes promptly.

• Quick learner with the ability to get up to speed on complex issues rapidly.

• Enthusiasm for working in a rapidly evolving and dynamic environment.

Responsibilities

• Develop new and update existing creative content for national and international advertising and marketing campaigns.

• Design and digitally manipulate social media graphics for platforms including Instagram, X/Twitter, and YouTube, averaging approximately 52 posts per year.

• Create and produce print collateral such as posters, brochures, fact sheets, tear sheets, and flyers, including roughly 2,000 folded letter-size flyers and brochures annually.

• Design physical and electronic information signage supporting the Global Entry process, producing approximately 1,000 letter-size signs per year for CBP locations.

• Support signage needs analysis and wayfinding requirement development.

• Design pop-up banners, booth graphics, and exhibit materials for tradeshows, conferences, and outreach events, updating assets as necessary.

• Create outreach and promotional items, managing production of approximately 10,000 nominal-value items annually for conference distribution.

• Design and enhance advertisements for digital, print, billboard, and out-of-home media placements aligned with the media buy plan.

• Prepare print-ready files, specify print requirements, and coordinate with print and fulfillment vendors to ensure quality and timely delivery.

• Adapt and localize designs for translated content in English and 10 foreign languages, including right-to-left languages such as Arabic.

• Ensure all designs comply with DHS and CBP branding standards and build upon existing campaign assets.

• Produce accessible, Section 508-compliant digital documents and graphics.

• Deliver editable, production-ready source files as part of the portfolio of materials provided to CBP.

Benefits

• Opportunity to work remotely with occasional travel for client engagements.

• Engagement with high-profile federal government projects supporting national security and trusted traveler programs.

• Collaborative and supportive team environment encouraging professional growth.

• Exposure to a variety of design projects spanning digital, print, and event materials.

• Chance to develop expertise in federal branding and compliance standards.

Equal Opportunity

Artemis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are made without regard to any protected characteristic as defined by applicable laws.