UX Designer — United States

About The Company

Palo Alto Networks is a global cybersecurity leader united by a mission to protect our digital way of life. We work at the intersection of innovation and impact, addressing real-world security challenges through advanced technology, bold thinking, and collaboration. Our values—Disruption, Collaboration, Execution, Integrity, and Inclusion—guide how we work and how we shape the future of our industry. We incorporate AI into our work to help people make a greater impact and develop solutions for customers around the world. Collaboration is central to our culture; most teams work from the office full time, with flexibility when needed to support effective teamwork and problem-solving.

About The Role

Palo Alto Networks is seeking a Principal UX Designer to help define the strategic direction and design language of our global website. As a senior leader within the Digital Marketing team, you will shape modern, AI-ready digital experiences that support the company’s platform-first strategy. This role calls for a visionary designer who can turn complex business and customer needs into clear, accessible, and engaging experiences. You will influence high-impact initiatives, establish strong partnerships across the organization, and help envision what the future of cybersecurity digital experiences can become. You will work with considerable independence, make decisions on strategic assignments, and help elevate design practice across teams.

Responsibilities

Design leading-edge digital experiences across web and other digital touchpoints, grounding decisions in user needs, research, data, and established design principles. Define future-facing design concepts, methods, and practices that strengthen the company’s digital processes and customer journeys. Advance beyond current industry conventions by developing design systems, AI-supported design operations, and personalized experiences suited to a global audience.

Use AI-enabled tools to prototype complex interactions, explore user journeys at scale, and improve design-system operations, including documentation, naming, and accessibility reviews. Resolve critical UX challenges by balancing customer needs with business objectives. Partner with product, marketing, engineering, and other stakeholders to establish effective operating rhythms and align teams around shared experience goals. Present design recommendations to senior leaders and serve as a knowledgeable representative of the digital design organization. Mentor and coach designers, promote inclusive and reusable design practices, and guide high-stakes initiatives such as homepage direction and conversational AI component libraries. Apply expertise in UX, UI, and front-end architecture to create accessible, scalable design solutions.

Qualifications

At least 15 years of experience in UX and digital experience design, preferably in enterprise B2B, SaaS, or cybersecurity environments. A bachelor’s degree in Design or a related field is required. Experience at a large digital agency is an advantage. You bring recognized subject-matter expertise and a strong combination of strategic, visual, interaction, and systems-design capabilities.

You have demonstrated success presenting complex design solutions, influencing senior stakeholders, and advocating for user experience at the highest levels of an organization. Advanced Figma skills are required, including prototyping, auto-layout, AI features, and design-to-code tools. Experience designing components for Adobe Experience Manager or a comparable enterprise CMS is valuable. You apply sound judgment when using AI-assisted design tools and have expert knowledge of accessibility standards, with the ability to create inclusive, compliant experiences for global audiences.

Benefits

For candidates hired at the posted level, the expected annual base salary is $262,500. Compensation depends on qualifications, experience, and work location and may also include restricted stock units and a bonus. Details about employee benefits are available through Palo Alto Networks. This position is not eligible for immigration sponsorship.

Equal Opportunity

Palo Alto Networks is an equal opportunity employer committed to building diverse teams and providing reasonable accommodations to qualified individuals with disabilities. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy, sexual orientation, or any other characteristic protected by law. Accommodation requests will be handled with care. Applicant information will be kept confidential in accordance with applicable equal employment opportunity guidelines.