Community Coordinator — TildaVPS, United States

Company Description TildaVPS delivers high-performance VPS, cloud computers, and dedicated servers with Linux and Windows RDP, providing bare-metal power without hidden fees or restrictive limits. The company focuses on giving users control to deploy, reinstall operating systems, and scale projects efficiently. TildaVPS operates low-latency data centers across 26 countries to ensure reliable speed, uptime, and global coverage. Applicants can expect to work with modern infrastructure aimed at performance, transparency, and flexibility for a diverse international customer base.

Role Description The Community Coordinator is a full-time remote role responsible for building and maintaining a strong, engaged user community around TildaVPS products and services. Day-to-day tasks include moderating and responding to conversations across forums, social channels, and support communities, as well as identifying common questions and feedback to share with internal teams. The role involves planning and coordinating online events, webinars, and community initiatives, helping users connect, learn, and share best practices. The Community Coordinator will collaborate with marketing and product teams to create community updates, FAQs, and educational resources, and will track community metrics to recommend improvements. This position requires proactive outreach to users, fostering a welcoming environment, and ensuring community guidelines are understood and followed.

Qualifications

• Community Engagement and Community Outreach skills to build relationships, encourage participation, and support a positive user experience.

• Strong Communication skills, including clear writing and active listening, for interacting with diverse community members across multiple channels.

• Event Planning and Community Organizing capabilities to design, coordinate, and promote online events, user groups, and community programs.

• Experience managing online communities or user groups in tech, hosting, or SaaS environments is beneficial.

• Familiarity with VPS, cloud hosting, or related technologies, and the ability to explain technical concepts in accessible language.

• Proficiency with community platforms, social media tools, and basic analytics for tracking engagement and reporting insights.

• Demonstrated ability to work independently in a remote setting, prioritize tasks, and collaborate effectively with distributed teams.

• Relevant education or training in communications, marketing, community management, or a related field is an advantage.