Business Analyst - NASA Goddard — ASRC Federal, Greenbelt, MD

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management support for real-time, mission-critical defense systems. We are seeking a skilled Business Analyst to provide support to a NASA contract in Greenbelt, MD.

Job Description

Business Analyst support to the Flight Projects Directorate (FPD) located at NASA Goddard Space Flight Center (GSFC). The selected candidate will have act as the bridge between business stakeholders and technical teams, translating business needs into actionable requirements and solutions.

Responsibilities

• Requirements gathering & documentation: Elicit, clarify, and document business needs; create user stories and functional specifications.

• Process analysis & improvement: Map workflows, identify bottlenecks, and recommend optimizations.

• Data analysis & reporting: Use BI tools to analyze performance data, create dashboards, and support decision-making.

• Stakeholder collaboration: Work with cross-functional teams, executives, and technical staff to align solutions with business goals.

• Solution design support: Assist in defining technical specifications, fit/gap analysis, and system integration needs.

• Project coordination: Contribute to project planning, testing, and delivery phases.

• Participate in creating standards, processes and procedures to improve efficiencies and processes; may direct project support staff.

Requirements

• Outstanding proactive customer service with strong problem-solving skills. Anticipate customer needs by recognizing areas of opportunity and providing solutions.

• Quickly make decisions and act to changing environments. Ability to communicate a clear direction to other team members and customers.

• Exceptional interpersonal and communication skills with all levels of the organization.

• Demonstrated ability to maintain a high level of confidentiality while working with sensitive information.

• Confident with making decisions quickly utilizing analysis, experience, and judgment. Must be flexible to changing environments and can negotiate under pressure.

• Expert knowledge of with Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams, and SharePoint).

• Excellent writing skills, detail-oriented, and highly organized.

• Ability to manage time, focus on assignment details, and meet strict deadlines.

• Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required.

Education And Experience

• Bachelor’s degree with 8 or more years of relevant work experience.

• Experience with NASA / Goddard Space Flight Center preferred.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.