Node. JS Developer — TaskVerse, United States

Han IT Staffing is seeking a skilled Node.js Developer to build and support cloud-based applications for customer interactions. This role is suited to an engineer who enjoys developing secure serverless solutions and connecting contact center platforms with enterprise systems. You will contribute to intelligent interactive voice response (IVR) and self-service experiences using AWS technologies.

About The Company

Han IT Staffing connects organizations with technology professionals who help deliver business-critical solutions. For this opportunity, the developer will work on an AWS-based contact center platform, collaborating with technical teams and business stakeholders to create reliable, customer-focused digital experiences. The work supports the integration of contact center services with APIs, CRM platforms, and backend systems.

About The Role

As a Node.js Developer, you will design, develop, test, deploy, and support serverless applications, with a primary focus on AWS Lambda. You will build and enhance workflows using Amazon Connect and Amazon Lex, and develop integrations that enable secure information exchange between contact center services and enterprise applications. You will take part in the software development lifecycle, from technical design and implementation through testing, deployment, troubleshooting, and documentation. Success in this role requires practical Node.js and AWS experience, sound engineering judgment, and the ability to work collaboratively across teams.

Qualifications

A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred; equivalent professional experience may also be considered. Candidates should have at least three years of Node.js development experience and at least two years of hands-on AWS development experience. Demonstrated experience developing and deploying AWS Lambda functions is required. Experience with Amazon Connect and/or Amazon Lex is important for building contact center workflows.

You should have strong knowledge of RESTful APIs, JSON, and microservices architecture, along with experience integrating applications with databases, CRM systems, and third-party services. Familiarity with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge is valuable. Experience with Git, GitHub, and CI/CD pipelines is expected. You should also bring strong debugging and performance optimization skills, an understanding of cloud security principles, and the ability to communicate technical information clearly.

Responsibilities

Design, develop, maintain, and improve Node.js applications running on AWS Lambda. Build and enhance IVR and self-service workflows with Amazon Connect and Amazon Lex. Create integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs. Develop reusable Lambda services for authentication, routing, customer identification, case management, and self-service transactions.

Build RESTful APIs and event-driven solutions using appropriate AWS services. Apply secure coding practices, including authentication, authorization, encryption, and data protection controls. Contribute to CI/CD pipelines and deployment automation using GitHub and AWS DevOps services. Write and maintain automated unit, integration, and regression tests. Investigate production issues and improve application performance, scalability, and reliability. Collaborate with architects, contact center engineers, QA teams, and business stakeholders, and maintain technical documentation, deployment procedures, and operational runbooks.

Benefits

This opportunity offers the chance to work with modern AWS serverless technologies and contribute to customer-facing contact center solutions. You will collaborate with cross-functional teams, develop expertise in cloud integrations, and support applications used for intelligent self-service experiences. Compensation, benefits, work arrangements, and other employment details can be discussed during the hiring process.

Equal Opportunity

Han IT Staffing is committed to fair and inclusive hiring. Qualified candidates will be considered without discrimination on the basis of legally protected characteristics. We value diverse perspectives and encourage applicants whose experience and skills align with the role to apply.