RFP: Upgrades and Maintenance — Washington DC-Baltimore Area

Request for Proposal

•••••••• Upgrades and Maintenance

rUweU seeks a firm to support us in upgrading and maintaining our WordPress site. We are requesting that proposals be submitted by November 20, 2026.

Background

rUweU’s current site was redesigned and migrated to WordPress in 2016, with a rebranding skin change in 2018. We are now looking to work with a larger firm with greater capacity to provide regular support and maintenance of the site, suggesting improvements and optimizations where needed.

We would like to improve the mobile experience users. We are also aiming to streamline the functionality of our bilingual website and improve the Arabic-language experience.

Scope of Work

Below you will find details on the work we are requesting. Please note that we encourage any new and different ideas you may have to help us improve.

Near term –

• Work within the current WordPress structure and templates and improve the functionality of •••••••• (English and Arabic) on mobile devices.

• Conduct an audit of the site to identify and fix issues such as broken links, slow load times, layout problems and architecture misalignments.

• Provide basic documentation for our website admins on best practices for website updates, particularly with regard to A/SEO/GEO considerations and using WPML for our Arabic content

• Find creative ways to make the website more interactive without sacrificing load times (videos, moving graphics, etc.)

• Provide feedback on current accessibility and implement solutions to make the website more accessible for all users.

• Help resolve recurrent issues with unreliable server performance, particularly for admins

Long term –

• Be on retainer to provide immediate service when time-sensitive issues with the site arise. Provide responsive service to address other issues in a timely fashion as they arise.

• Make periodic, small changes to the site as required.

Requirements

• Location aligned with US East Coast time zone preferred

Budget

rUweU anticipates an initial investment of funds to conduct a site audit and to make upgrades and improvements. Then we would expect an annual retainer for ongoing website maintenance and support. Our annual maintenance budget range is $3,600 to $8,000, plus an additional budget of $5,000 to $12,000 for an initial audit and start-up work.

Please break out proposal costs according to the areas within the Scope of Work, including:

• Initial site audit and recommendations

• Near-term improvements and implementation

• Mobile optimization

• Share guide to best practices for rUweU website admins

• Accessibility improvements

• Ongoing website maintenance and support

• Hourly or project-based rates for work outside the agreed scope

Please also provide the annual cost of the ongoing maintenance retainer separately, as we anticipate this portion of the work will continue on a multi-year basis.

rUweU welcomes proposals that recommend a different allocation of resources or approach if the firm believes it would better achieve the goals outlined in this RFP.

Timeline

Proposal deadline: November 20, 2026

Presentation: For those firms/agencies whose proposals we select for follow-up, we request brief presentations from the teams.

Project Kick-off: After presentations, any follow-up, and reference checks, we hope to choose an agency and start work near the beginning of 2027.

Duration: We expect the duration of the short-term deliverables to be outlined in the proposal. The long-term part of the SOW would be multi-year and billed annually.

Contact

To submit an RFP, or if you have any questions at all, please contact us: ••••••••.