Product Designer — So Jobs, New York, NY

Product Designer, Principal Associate Level

Location: New York, New York, United States (On-site)

Industry: Financial Services

Work Setting: On-site

Are you passionate about creating intuitive user experiences, building scalable design systems, and solving complex product challenges through human-centered design?

We are looking for an experienced Product Designer to help shape and scale digital experiences across a growing product ecosystem. This role combines strong product design expertise with a systems-thinking mindset to create consistent, accessible, and impactful user experiences. You will play a key role in evolving design standards, enabling cross-functional teams, and ensuring design quality across products and platforms.

Key Responsibilities

Product Design & User Experience

• Design end-to-end user experiences that balance customer needs, business goals, and technical feasibility.

• Create high-quality design artifacts, including user journeys, service blueprints, wireframes, prototypes, and polished interface designs.

• Apply interaction, visual, and service design principles to deliver intuitive and engaging product experiences.

• Leverage customer insights, research findings, data, and feedback to inform design decisions and improve usability.

Design System Leadership

• Develop, maintain, and evolve a scalable design system that supports consistency across products and teams.

• Create reusable components, patterns, and documentation to improve design efficiency and product quality.

• Establish usage guidelines, accessibility standards, design specifications, and governance processes.

• Manage version control, library publishing, and design system documentation to ensure a reliable source of truth for design teams.

• Partner with engineering teams to maintain alignment between design and development systems.

Human-Centered Problem Solving

• Advocate for users throughout the product development lifecycle.

• Balance customer needs, technical constraints, operational considerations, and business objectives when developing solutions.

• Identify opportunities to leverage emerging technologies, data capabilities, and innovative approaches to address complex challenges.

• Evaluate design effectiveness and continuously refine solutions based on insights and outcomes.

Cross-Functional Collaboration

• Work closely with Product Managers, Engineers, Researchers, and other stakeholders to define priorities and roadmap initiatives.

• Collaborate with designers across teams to create, validate, and enhance shared design components and patterns.

• Mentor and support fellow designers contributing to the design system and broader design practice.

• Drive alignment among partners by facilitating discussions, gathering feedback, and building consensus around design decisions.

Communication & Design Governance

• Present design solutions and strategic recommendations to stakeholders across multiple levels of the organization.

• Clearly articulate design rationale using customer insights, research findings, and business context.

• Provide guidance and governance for teams adopting and contributing to the design system.

• Drive awareness of design standards, processes, and updates through effective communication and documentation.

Required Qualifications

• 3+ years of experience in Product Design, UX Design, or a related field.

• 3+ years of experience using modern design and prototyping tools such as Figma.

• Experience building, managing, or contributing significantly to a design system.

• Strong portfolio demonstrating design thinking, execution quality, measurable impact, and problem-solving capabilities.

Preferred Qualifications

• 4+ years of experience in Product Design or User Experience Design.

• 4+ years of experience with design and prototyping tools.

• Experience collaborating closely with product, engineering, and business stakeholders.

• Experience working with mature design systems and scalable component libraries.

• Strong understanding of accessibility, usability, and responsive design principles.

• Experience solving complex problems in data-rich, compliance-driven, or enterprise environments.