ServiceNow Developer — Elite Edge Partners LLC, Albuquerque, NM

Collaborate with team members to investigate, plan, gather requirements, design, develop, test, document, analyze problems, and support software systems and applications. Support the design of software tools and subsystems that support reuse and domain analysis, assisting Applications Engineers and Programmers in interpreting software requirements and design specifications, coding, integrating, and testing.

Responsibilities

•

• Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.

• Implement and support multiple ServiceNow modules, including but not limited to Incident Management, Change Management, Asset Management, CMDB, Service Catalog, and Knowledge Management.

• Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate them into technical solutions.

• Maintain and enhance existing ServiceNow applications to improve functionality and user experience.

• Troubleshoot and resolve issues related to ServiceNow applications and workflows.

• Develop and maintain technical documentation, including design specifications, user guides, and support procedures.

• Ensure compliance with security policies and best practices in application development.

• Provide training and support to end-users and other IT staff as needed.

• Stay current with ServiceNow platform updates, new features, and industry best practices.

Qualifications

• Discipline plus minimum 5 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.

• Candidate must be able to obtain and maintain a DOE Q Clearance

• US Citizenship is required

• Candidate can work remotely but must be willing to travel onsite as needed